Billing Terms and Conditions

Last updated: September 17, 2025

Accepted Payment Methods

At Selenavia, we currently accept PayPal as our official payment method. Customers may securely complete their purchases using their PayPal account, which allows for quick and reliable payment processing at checkout.

Currency for Transactions

All purchases made on our website are processed in GBP (British Pounds Sterling). If your payment account is held in another currency, your bank or payment provider may apply its own exchange rates or transaction fees, which are outside of our control.

Secure Payment

We take payment security seriously. All transactions made through our website are processed using SSL encryption, ensuring that your payment information remains safe, confidential, and fully protected from unauthorized access.

Shipping Policy Overview

Once payment has been successfully processed, your order will be prepared for dispatch. Our standard handling time is 1–4 business days, with delivery typically completed within 5–13 business days across the United Kingdom. Shipping is always free of charge. For more detailed information, please refer to our full Shipping Policy.

Return & Refund Policy Overview

If you are not fully satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery. Returns must be initiated by contacting our customer service team at info@selenavia.com. Refunds are processed to the original payment method within 12 business days once the returned item has been inspected. For detailed guidance, please see our full Return & Refund Policy.

Privacy Policy Overview

Your personal information is collected and stored in compliance with data protection laws. We only use your information to process orders, deliver products, and provide customer support. For more details about how we safeguard your data and your rights, please review our full Privacy Policy.

Google Merchant Center Compliance

Selenavia operates in full compliance with Google Merchant Center policies. All billing terms, accepted payment methods, and checkout procedures are presented with transparency to ensure compliance and to provide our customers with a trustworthy and reliable shopping experience.

Contact Information

If you have any questions regarding our Billing Terms and Conditions, please contact us using the details below:

Store Name: Selenavia
Email: info@selenavia.com
Address: 54 Cowlersley Ln, Linthwaite, Huddersfield HD7 5TE, United Kingdom
Operating Hours: 9:00 AM to 5:00 PM (GMT+1), Monday to Friday
Contact Form: https://selenavia.com/pages/contact

We’d love to hear from you! Send us a message through our contact form or by email, and we’ll reply within 2 business days.