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At Selenavia, we bring timeless fashion and modern style together for every occasion. Based in the UK, we’re dedicated to offering quality, comfort, and elegance at affordable prices. From everyday essentials to standout looks, our mission is to inspire confidence through fashion and make your shopping experience seamless, enjoyable, and trustworthy.

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FAQs

Frequently Asked Questions

What payment methods do you accept?

We currently accept PayPal as our official payment method. You can securely pay using your PayPal balance, linked bank account, or card.

In which currency will I be charged?

All transactions are processed in GBP (British Pounds Sterling). If your account is in another currency, your bank or PayPal may apply exchange rates or fees.

How much does shipping cost?

All orders come with free shipping, regardless of order size or value.

How long will my order take to arrive?

Orders typically arrive within 5–13 business days, including processing and delivery time.

How can I track my order?

Once your order has been dispatched, you will receive a tracking link by email.

What is your return policy?

You may return items within 30 days of delivery, as long as they are new, unused, and in original packaging with tags attached.

What happens if my item arrives damaged or defective?

Please contact us at info@selenavia.com with photos, and we’ll arrange a free return or exchange.